1. Introduction

Welcome to Asha Chai.
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our eCommerce website, ashachai.com.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information:
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information.

Non-Personal Information:
We may collect non-personal information such as your IP address, browser type, operating system, and pages visited on our website to help us improve our services and enhance your shopping experience.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your order, including order confirmations, shipping updates, and customer service support.

• To improve our website, products, and services based on feedback and user behavior.

• To send you promotional offers, newsletters, or marketing communications (only if you have opted in to receive them).

• To comply with legal obligations and protect our rights and interests.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and improving customer experience.

Legal Compliance:
We may disclose your information if required by law or to protect the rights, privacy, safety, or property of Asha Chai, our customers, or others.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information.
All sensitive data you provide is transmitted via Secure Socket Layer (SSL) technology and stored securely in our database, accessible only by authorized personnel with special access rights.

While we take all reasonable precautions, no method of data transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.

• Request corrections if your personal data is inaccurate or incomplete.

• Request deletion of your personal data, subject to certain legal or operational exceptions.

• Withdraw your consent for processing your personal information at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to disable them if you prefer. However, this may limit some website functionalities.

8. Third-Party Websites

Our website may contain links to external or third-party websites.
Please note that we are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their respective privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
You are encouraged to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Business Address: Asha Kiran Products, 1006 Gulabbari, KOTA, Rajasthan - 324 006
Email: contact@ashachai.com
Phone: +91 95888 52384
Website: ashachai.com